NAVER CLOVA Note Grows Exponentially, Exceeds 1 Million Users Within First Year
NAVER CLOVA Note Grows Exponentially, Exceeds 1 Million Users Within First Year
NAVER CLOVA Note Grows Exponentially, Exceeds 1 Million Users Within First Year
- NAVER’s AI voice recording service nominated for Google Play’s 2021 Users’ Choice Award, with user growth of more than 13 times since January this year
- NAVER plans to further develop CLOVA Note into AI meeting minutes generator by analyzing dictation using its HyperCLOVA AI technology
- CLOVA Note service to be available globally next year starting with Japan
2021-11-05
NAVER Corporation (KRX: 035420) today announced that its CLOVA Note Artificial Intelligence (AI) voice recording service has surpassed 1 million users since its launch one year ago in November 2020. The number of new users has increased 13 times compared to January this year, showing a rapid growth trend. The total number of app downloads has since surpassed 1.1 million.
CLOVA Note is a speech-to-text (STT) service that converts recorded voices into text using deep learning technology. It is gaining popularity for its excellent voice recognition quality and convenient usability as it reduces the amount of time and effort that goes into repetitive tasks such as taking meeting notes and transcription at work. It utilizes self-supervised deep learning methods that can learn massive unlabeled data samples to enhance the accuracy of its Neural End-to-End Speech Transcriber (NEST) speech recognition engine—introduced in April 2020—by 30%. Self-supervised learning is the core technology behind NAVER’s hyperscale AI, HyperCLOVA, and it enables CLOVA Note to process and transcribe long, unstructured sentences more accurately and efficiently. CLOVA Note can also recognize speakers with its Who Is Speaking (WISE) engine, which is constantly being enhanced. Studies on WISE and relevant technology were presented at Interspeech 2021, the world’s largest and most comprehensive conference on speech processing technology and application.
During the beta testing period, users were able to upload voice recording files up to a duration of 180 minutes at a time and capped at 600 minutes per month with an unlimited number of recordings. In August, it began supporting multilingual recognition, including English and Japanese, in addition to Korean. The CLOVA Note team continues to strengthen app functions for user convenience—the most recent of which was the introduction of a widget for integration with Zoom video conferencing. For Zoom accounts linked to CLOVA Note, meeting hosts can automatically record calls when they begin, which will be converted to text for the scheduled duration of the meeting.
With these detailed user convenience functions, CLOVA Note has garnered a loyal user base with a 4.8 rating on Google Play Store and a 4.7 on App Store. CLOVA Note users range from millennials and generation Z, who use the app for classes, to working people in their 40s and 50s, who use the app for meetings. In September, CLOVA Note’s weekly usage by people in their 20s increased by four times compared to the previous month as the second semester* of the Korean school year began.
The CLOVA Note app was nominated for this year’s Google Play Users' Choice Award. Voting will run until November 17 on the Google Play ‘Popularity Award of the Year’ webpage, and results will be announced on November 29.
NAVER plans to improve CLOVA Note to be able to generate meeting minutes by further refining its voice recognition, dictation, note sharing, and memo functions. “We are preparing various in-app management and editing functions, such as a comment writing function, a task management function, a joint editing function and a group management function,” said Mr. Hahn Ik-sang, CLOVA Note service team leader. “We are also planning to introduce new functions using our hyperscale AI language model to enable sentence refinement, meeting summary generation and more.”
CLOVA Note service will be available globally starting in Japan next year.
*Korean school year begins in March.
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